Support Tickets
A proper support flow with statuses, attachments, staff replies, and audit visibility.
Ticketing now covers account issues, technical issues, bug reports, moderation reports, appeals, and gameplay recovery case follow-up.
Ticket Status Workflow
- open
- awaiting_player
- awaiting_staff
- investigating
- resolved
- closed
Final implementation now includes threaded replies, file-backed attachments from the full ticket view, internal staff notes, escalation, staff audit trails, and role-aware response permissions.
Sign in to see your personal ticket history and post follow-up replies.
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